Simply browse our store, add your items to cart, and head to checkout. It’s quick, secure, and easy!

We accept Visa, Mastercard, PayPal, and other secure payment methods at checkout.

If your order hasn’t been processed yet, we’ll do our best to help. Contact us as soon as possible at support@petcareonline.com.au.

Shipping is calculated at checkout and based on your product weight and destination.

Most orders are dispatched within 1–2 business days and arrive within 3–8 business days, depending on your location.

At this time, we only ship within Australia

Once your order is shipped, we’ll email you a tracking number so you can follow it right to your door.

Absolutely! We offer a 30-day return policy. Items must be unused and in original packaging. Just contact us to start the process.

We're sorry to hear that! Please contact us with a photo of the item and we’ll arrange a replacement or full refund.